Meeting buyers where they are:

The strategy that helped propel a Fortune 500 food ingredient solutions provider's growth

Competencies utilized:

Content audit and gap analysis | Demand generation strategy and planning | Creative concepting and execution | Content development | Program measurement and optimization

Our client, a leading global food ingredient solutions provider, turns grains, fruits, vegetables, and other plant-based materials into value-added solutions for food and beverage markets in over 120 countries.

The challenge

When we began working with our client’s North American marketing team in 2020, we faced a formidable challenge: help the organization realize significant revenue opportunities in a highly competitive marketplace.

But long purchase cycles, an increasingly complex buying process, multiple category needs, fierce competition and intense resource demands further complicated achieving their aggressive growth goals.

Insight

Based on research and market analysis, we uncovered two key learnings:

  • Our client’s primary buyers in North America—typical of a broader B2B trend—were increasingly self-directed, often reaching over two-thirds of the way through the purchase journey with defined requirements before engaging sales.
  • They also exhibited higher-than-average engagement rates between lead acquisition and conversion.

These learnings drove a key insight: Today’s autonomous B2B buyers often finalize decisions based on digital content alone. To meet them earlier in their journey, we needed a balanced brand and demand strategy to build credibility during the awareness phase and efficiently move them toward consideration—without the benefit of human interaction.

Our solution

Collaborating closely with North American sales and marketing teams to align objectives, we applied our Accelerating  BrandDemand™  methodology and developed a multi-year strategic roadmap to:

  • Build awareness and proof of our client’s new innovation brand positioning
  • Engage target buyers with tailored content to match self-directed buyer behavior and needs at each stage of the journey
  • Move prospects efficiently from engagement to conversion
  • Prioritize content to drive measurable outcomes

Given the scope of the multi-year plan, we narrowed this case study to select beverage category executions of BrandDemand content aligned to customer mindsets across three buyer journey stages:

  • Recognition: Educational content introducing category trends and challenges
  • Consideration: Informational content linking our client solutions to buyer needs
  • Conversion: Confirmational content reinforcing our client’s role as the right partner

The results

Our BrandDemand approach has enabled our client to meet ambitious growth targets through strategic, audience-focused content.

Year after year, we’ve driven higher lead capture, lowered cost per lead and boosted marketing ROI.

Leads nurtured through our content journey achieve a 10% higher conversion rate and progress 20% faster through decision-making stages than traditional paths.

This tailored engagement keeps buyers returning to explore more, reinforcing our client’s position as a trusted ingredient innovation solution leader.

50%

increase in leads over 5 years

10%

higher conversion rates

35%

increase in awareness

36.5%

reduced cost per lead

Ready to take action?

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From blending in to breaking through:

Creating brand clarity to accelerate buyer decisions

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Creating a blueprint for customer retention and acquisition