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Meeting buyers where they are:

The strategy that helped propel Ingredion’s growth

Competencies utilized:

Content audit and gap analysis | Demand generation strategy and planning | Creative concepting and execution | Content development | Program measurement and optimization

Ingredion is a leading global ingredients solutions provider who turns grains, fruits, vegetables, and other plant-based materials into value-added ingredient solutions for the food, beverage and industrial markets in over 120 countries.

The challenge

When we began working with Ingredion’s North American marketing team five years ago, we faced a formidable challenge: help the global organization realize significant revenue opportunities in a highly competitive marketplace.

But long purchase cycles, an increasingly complex buying process, multiple category needs, fierce competition and intense resource demands proved challenging to achieving Ingredion’s aggressive growth goals.

Insight

Based on research and market analysis, we uncovered two key learnings:

  • Ingredion’s primary buyers in North America—typical of a broader B2B trend—are increasingly self-directed, often reaching over two-thirds of the way through the purchase journey with defined requirements before engaging sales.
  • They also exhibited higher-than-average engagement rates between lead acquisition and conversion.

These learnings drove a key insight: Today’s autonomous B2B buyers often finalize decisions based on digital content alone. To meet them earlier in their journey, we needed a balanced brand demand strategy to build credibility during the awareness phase and efficiently move them toward consideration—without the benefit of human interaction.

Our solution

Collaborating closely with North American sales and marketing teams to align objectives, we applied our Accelerating BrandDemand™ methodology and developed a multi-year strategic roadmap to:

  • Build awareness and proof of Ingredion’s new innovation brand positioning
  • Engage target buyers with tailored content to match self-directed buyer behavior and needs at each stage of the journey
  • Move prospects efficiently from engagement to conversion
  • Prioritize content to drive measurable outcomes

Given the scope of the multi-year plan, we narrowed this case study to select beverage category executions of BrandDemand content aligned to customer mindsets across three buyer journey stages:

  • Recognition: Educational content introducing category trends and challenges
  • Consideration: Informational content linking Ingredion solutions to buyer needs
  • Conversion: Confirmational content reinforcing Ingredion’s role as the right partner

The results

Our BrandDemand approach has empowered Ingredion to meet ambitious growth targets through strategic, audience-focused content.

Year after year, we’ve driven higher lead capture, lowered cost per lead and boosted marketing ROI.

Leads nurtured through our content journey achieve a 10% higher conversion rate and progress 20% faster through decision-making stages than traditional paths.

This tailored engagement keeps buyers returning to explore more, reinforcing Ingredion’s position as a trusted ingredient innovation solution leader.

50%

increase in leads over 5 years

10%

higher conversion rates

35%

increase in awareness

36.5%

reduced cost per lead

Ready to take action?

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Creating brand clarity to accelerate buyer decisions

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Creating a blueprint for customer retention and acquisition

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Julia Parisot
VP Growth

julia.parisot@brandactionagency.com
312-985-7247

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© 2024 BrandAction Agency, Inc.

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312-584-9037

Partner with us

Julia Parisot
VP Growth

julia.parisot@brandactionagency.com
312-584-9037

Get a free market analysis

Follow our thoughts

© 2024 BrandAction Agency, Inc.

All Rights Reserved